Shipping policy

1. Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays) after payment confirmation.

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.

Please note that during peak periods, promotions, or holidays, processing times may be slightly extended.

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2. Shipping Locations

We currently ship to:

• United States

• United Kingdom

• Selected International Destinations

Availability may vary depending on product selection and logistics partners.
If your location does not appear at checkout, please contact us at hello@radian.watch for assistance.

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3. Estimated Delivery Times

Delivery timelines may vary due to destination, customs processing, and carrier operations.

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4. Shipping Fees & Free Shipping

Shipping costs are calculated at checkout based on your delivery address and order details.

Free Standard Shipping

• Free standard shipping on all orders over $150

This offer applies automatically at checkout and does not require a promo code.

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5. Express Shipping

Express shipping is available for eligible products and destinations.

Express Shipping Conditions

• Express shipping options and pricing are displayed at checkout

• Free express shipping may be available on orders over $249, depending on destination and carrier availability

• Express shipping prioritizes faster transit but does not reduce order processing time

Delivery timelines for express shipping may vary by region and logistics partner.

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6. Tracking Your Order

Once your order is dispatched, you will receive a tracking link via email.

Please allow 48–72 hours for tracking information to update after shipment.

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7. Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.

These charges are not included in the product price or shipping fee and are the responsibility of the customer.

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8. Delays, Returns & Lost Packages

While we strive for timely delivery, delays may occasionally occur due to customs clearance, weather conditions, or courier issues.

If your order appears delayed or lost in transit, please contact our support team. We are committed to assisting you promptly and fairly.

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9. Address Accuracy

Please ensure your shipping address is complete and accurate before placing your order.

Radian Watch is not responsible for failed deliveries due to incorrect or incomplete address details provided by the customer.

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10. Contact Us

If you have any questions regarding shipping or delivery, please contact us at:

📧 hello@radian.watch